Skip the middleman. Experience the authentic taste of 100% natural, antibiotic-free milk, pure bilona ghee, and fresh malai paneer, delivered to your doorstep every morning by 7 AM.
Daily Quality Checks
Unbroken Cold Chain
FSSAI Certified Dairy
99.9% Purity Score
We believe you have the right to know exactly what goes into your family's daily milk. That's why every batch undergoes over 70 rigorous quality checks before it ever reaches your doorstep.
Zero water, starch, powders, or synthetic chemicals added.
Maintained exactly at 4°C to lock in freshness and nutrients.
For over two decades, Ashoka Dairy has bridged the gap between traditional farming and modern hygiene. We ensure that the natural goodness of milk remains untouched by artificial additives, bringing health directly to your table.
Ethical farming practices ensuring top nutritional value.
Hygienic, hands-free packaging to preserve freshness.
Why modern families are switching to Ashoka Dairy for their daily needs.
From farm to fridge in 4 simple, transparent steps.
Ethically milked at our modern farms.
Passed through 70+ quality checks.
Chilled to 4°C and sealed fresh.
At your doorstep before you wake up.
Don't just take our word for it.
"The milk quality is outstanding. It has a natural sweetness and thick cream layer that reminds me of my childhood. The 7 AM delivery is flawless."
Daily Subscriber
"Their Malai Paneer is incredibly soft and fresh. I've stopped buying packaged paneer completely. You can truly taste the lack of preservatives."
Premium Member
"The Pure Bilona Ghee is authentic and aromatic. It justifies the premium tag perfectly. Plus, managing the subscription via their system is so easy."
Daily Subscriber
Join thousands of households upgrading to unadulterated, antibiotic-free dairy. Start your subscription today.
Learn about Ashoka Dairy — fresh A2 milk and dairy products delivered daily in Raigarh.
Founded in the heart of Raigarh, Ashoka Dairy is committed to delivering farm-fresh A2 milk and premium dairy products directly to your doorstep.
We believe every family deserves pure, unadulterated milk — sourced ethically, processed hygienically, and delivered with care.
“Quality you can taste, trust you can rely on.”
We are here to assist you with orders and inquiries.
Sant nagar, Ahmamau, Lucknow 226002
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+9196959 08726
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ashokadairypvtltd@gmail.com
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Ashoka Dairy privacy policy — how we collect, use, and protect your personal information.
Last updated: 21 July 2026
At Ashoka Dairy, we respect your privacy and are committed to protecting your personal data.
Your information is used solely to process orders, manage subscriptions, and improve your delivery experience. We never sell your data to third parties.
| Data Type | Purpose |
|---|---|
| Contact Info | Order fulfilment & support |
| Location | Delivery zone mapping |
Refund and return Policy
Refund, Cancellation & Escalation Policy
At Ashoka Dairy, we are committed to delivering a reliable and satisfactory experience to every customer. We understand that there may be situations where an order needs to be cancelled, returned, or refunded. This policy outlines the applicable process, eligibility criteria, and timelines.
Customers may request cancellation of their order by messaging the Ashoka Dairy customer support team through the customer support number: +91 96959 08726.
Cancellation requests must be raised before the order is dispatched.
Once an order has been dispatched or handed over to our delivery partner, cancellation may no longer be possible.
If cancellation is requested after dispatch, the customer may be required to accept the delivery and initiate a return/refund request, wherever applicable.
Ashoka Dairy reserves the right to determine cancellation eligibility based on the current fulfilment and delivery status of the order.
We strive to ensure that every order reaches the customer in the expected condition and quality.
If a customer receives an order that is damaged, missing, incorrect, tampered, defective, or incomplete products, the customer must report the issue to Ashoka Dairy within 24 hours of delivery.
Depending on the nature of the issue and the outcome of our verification, the resolution may include:
Replacement of the affected product/order
Refund of the applicable amount
Store credit or another appropriate resolution
For claims relating to damaged, missing, incorrect, tampered, defective, or incomplete products, customers are required to record a continuous unboxing video from the point at which the sealed package is received/opened until the contents are fully visible.
Claims without a valid unboxing video will not be eligible for a refund, replacement, or other claim-based resolution.
The unboxing video must clearly show:
The condition of the package before opening
The shipping/order label
The opening of the package
All products and contents received
Any damage, shortage, leakage, tampering, or discrepancy
Ashoka Dairy may request additional photographs, videos, or information where required for verification.
Refund requests are subject to verification and investigation.
A refund or replacement may be declined where:
The claim is raised more than 24 hours after delivery.
A valid unboxing video is not available for claims where an unboxing video is required.
The issue cannot be reasonably verified.
The issue is caused by circumstances outside Ashoka Dairy’s responsibility.
The product has been consumed, altered, mishandled, or otherwise used in a manner that prevents verification.
The information or evidence provided is insufficient to establish the claim.
For perishable products, customers should report any quality, damage, or incorrect-order issue immediately and within 24 hours of delivery.
Where a refund is approved:
For payments made through a credit/debit card, the refund will generally be processed to the original payment method.
For payments made through a payment gateway, UPI, or other digital payment method, the refund will generally be processed through the applicable payment channel or to the original payment source, wherever supported.
For Cash on Delivery (COD) orders, Ashoka Dairy may request appropriate bank/UPI details to process an approved refund.
The time taken for the amount to reflect in the customer’s account may depend on the payment gateway, bank, or financial institution.
Ashoka Dairy aims to resolve customer concerns as quickly as possible.
Any escalation of a customer complaint, refund, delivery issue, product issue, or service-related concern must be raised within 24 hours of the relevant incident or delivery. Escalations raised beyond 24 hours will not be accepted or considered, except where required under applicable law.
Customers are therefore requested to report concerns promptly and provide all relevant information and supporting evidence at the time of raising the complaint.
Customers should contact Ashoka Dairy through our official customer support number: +91 96959 08726 and provide:
Order ID
Registered mobile number
Reason for cancellation/refund/complaint
Unboxing video, where applicable
Relevant photographs or other supporting evidence
Any additional information requested by the support team
Our team will review the request and communicate the applicable resolution.
If a customer is dissatisfied with the resolution provided by the customer support team, the matter can be escalated through the following escalation matrix, subject to the applicable 48-hour escalation window.
Grievance Officer: Alok Yadav
Email: ashokadairypvtltd@gmail.com
Turnaround Time: Within 48 hours of escalation
Customers are requested to allow the applicable turnaround time for resolution before proceeding to the next level of escalation.
Every cancellation, refund, return, and complaint is reviewed with the objective of providing a fair and appropriate resolution. Where an issue is found to be attributable to Ashoka Dairy or our fulfilment/delivery process, we will take reasonable steps to resolve the issue in accordance with this policy.
This policy is subject to applicable laws and regulations and may be updated by Ashoka Dairy from time to time.
Ashoka Dairy
Cancellation Policy
At Ashoka Dairy, we understand that sometimes customers may need to cancel their orders. To ensure smooth order processing and timely delivery, the following cancellation policy applies.
Customers can request cancellation of their order by contacting Ashoka Dairy customer support at +91 96959 08726.
Cancellation requests will be accepted only if raised before 11:00 PM (11 PM) on the day before the scheduled delivery.
Any cancellation request received after 11:00 PM will not be accepted.
Once the cancellation deadline has passed, orders will be processed for delivery and cannot be cancelled.
If an order has already been dispatched or handed over to our delivery partner, cancellation will not be possible.
To request cancellation, customers must contact Ashoka Dairy customer support and provide:
Order ID
Registered mobile number
Reason for cancellation
Our customer support team will review the request and confirm whether the cancellation can be processed.
If a cancellation request is accepted and a refund is applicable, the refund will be processed according to Ashoka Dairy’s Refund Policy.
Refund processing time may vary depending on the payment method and the applicable payment gateway or bank.
Customers are requested to raise cancellation requests before 11:00 PM to avoid any inconvenience.
Ashoka Dairy reserves the right to determine cancellation eligibility based on the order status and applicable policy terms.
Ashoka Dairy
Contact Person: Alok Yadav
Phone: +91 96959 08726
Email: ashokadairypvtltd@gmail.com
By accessing or using the Ashoka Dairy platform, you agree to be bound by these terms.
Users are responsible for maintaining the confidentiality of credentials. Accurate information must be provided during registration.
Dairy products are subject to seasonal availability. We reserve the right to limit quantities or cancel orders due to supply constraints.
Due to the perishable nature of our goods, returns are not accepted. Refunds are issued solely in cases of proven transit damage or spoilage prior to delivery.
Ashoka Dairy's liability is strictly limited to the value of the purchased goods. We are not liable for indirect or consequential damages.
